Shipping, Returns, Privacy & Terms of Sale
$10 minimum on all orders placed
Free shipping on US orders of $20 or more. For orders below $20, we charge shipping & handling of $3.50. For shipments to Canada, shipping charges are $15.
ITEMS ON ORDER
If an item is currently out of stock, we will cancel the item and remove it from you order. You will receive a notice via email that your order has changed.
SHIPPING CONFIRMATION EMAILS
We will send you an automated shipment confirmation email when we finish processing your order.
Our shipping carriers do not pick up packages from our facilities on weekends or postal holidays. Therefore, if you place an order after our order processing deadline, you may experience a delay between your shipping confirmation e-mail and the actual shipment of your order. [The timeframe for the shipment method you selected will begin when the carrier picks up your order for delivery.]
Your order will be shipped by USPS.
If you are not satisfied with any item you have purchased from nuggbeauty.com, you may return it within 30 days of the date it was received and receive a refund in accordance with this Policy. When you receive your order, please check to make sure the items are in good condition, and let us know right away if there is a problem with your shipment. Any claims for damaged items or missing items must be received within 10 business days of receipt of your package.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please include your name, address, email address, daytime phone number and reason for return. To complete your return, we also require a receipt or proof of purchase.
Original shipping fees are not refundable unless the return is a result of our error (for example, if we sent the wrong item). Refunds for items returned within 30 days of the receipt date will be credited in the full amount (excluding shipping charges) in the same form as the original payment type.
In the event the following conditions are not met, Beauty Ideas Group reserves the right, in its sole discretion, to charge a 20% restocking fee of the original invoice amount or to refuse the return:
- Items must be purchased on the nugg beauty online store at nuggbeauty.com
- Items must be returned for refund or exchanged within 30 days of receipt
- Items and packaging must be returned in new condition and not damaged
- Return Authorization Number must be clearly marked on the shipping box
- The return shipment has to have sufficient postage otherwise the shipment will be returned to sender
- Return package must include a copy of the original invoice or sale receipt
- Return shipment must be insured and in a padded envelope or package
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
In case of shipping damages, please contact the carrier.
Prior authorization for all returns is required. Please feel free to contact us at +1 866-857-5771
or send us an email at firstname.lastname@example.org to receive your Return Authorization number. Return credit, if issued at all, will be issued at 50% of the item’s price for returns without Return Authorization.
After you have received your Return Authorization number send the item insured, in a padded envelope or package, to following address in compliance with the conditions listed above:
Beauty Ideas Group LLC
Attn. Web Returns
14 Vanderventer Avenue, Suite 129
Port Washington, NY 11050
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
The Website’s Content
Company owns, controls, and/or licenses all text, graphics, interfaces, photographs, trademarks, logos, and computer code contained on the Website (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, and arrangement of this Content. The Content is protected by trade dress, copyright, trademark laws, and other intellectual property rights and laws.
If you post to your personal social media including, without limitation, Facebook, Twitter, Pinterest and Instagram and you tag or hashtag nuggbeauty, you grant Company the irrevocable, unrestricted right to repost your post on Website.
Your failure to comply with the Website’s terms, conditions, and notices will result in automatic termination of any rights granted to you, without prior notice. Except for the limited permission in the preceding paragraph, Company does not grant you any express or implied rights or licenses under any patents, trademarks, copyrights, or other proprietary or intellectual property rights.
Prohibited Uses of the Website
You may not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website, by hacking, password “cracking,” or any other illegitimate means. You may not breach the security or authentication measures on the Website or any other systems or networks connected to the Website, or otherwise attempt to interfere with the proper functioning of the Website.
You may not impersonate any other individual or entity when using this Website. You may not use the Website or any Content for any unlawful or prohibited purpose, or to solicit the performance of any illegal activity. You may not use the Website to defame, harass, threaten, or intimidate others.
Purchases on the Website
Links to Other Websites
This Website may contain links to independent third-party websites (“Linked Websites”). Company provides these Linked Websites solely for your convenience, and does not control or endorse any of them. Company cannot be responsible for the content, promotions, security, or privacy policies of such Linked Websites.
You agree that Company may, in its sole discretion and without prior notice, terminate your access to the Website, including as a result of (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the Website or any service offered on or through the Website, or (4) unexpected technical issues or problems. Company similarly reserves the right to do any of the following, at any time, without notice: (1) modify, suspend or terminate operation of or access to the Website, or any portion of the Website, for any reason; (2) modify or change the Website, or any portion of the Website, and any applicable policies or terms; and (3) interrupt the operation of the Website, or any portion of the Website, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
Disclaimers and Limitation of Liability
COMPANY DOES NOT PROMISE THAT THE WEBSITE OR ANY CONTENT, SERVICE OR FEATURE OF THE WEBSITE WILL BE ERROR-FREE, UNINTERRUPTED, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE WEBSITE WILL PROVIDE SPECIFIC RESULTS. THE WEBSITE AND ITS CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS.
ALL INFORMATION PROVIDED ON THE WEBSITE, INCLUDING AS TO PRICING, FEATURES, AND AVAILABILITY OF PRODUCTS AND SERVICES, IS SUBJECT TO CHANGE WITHOUT NOTICE. ACCORDINGLY, YOU SHOULD CONFIRM THE ACCURACY AND COMPLETENESS OF ALL POSTED INFORMATION BEFORE MAKING ANY DECISION RELATED TO ANY SERVICES, PRODUCTS, OR OTHER MATTERS DESCRIBED IN THIS WEBSITE.
COMPANY CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE WEBSITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. COMPANY CANNOT ENSURE THAT ANY INFORMATION YOU TRANSMIT TO THE WEBSITE WILL BE SECURE IN ITS TRANSMISSION AND/OR STORAGE. COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPANY DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS, AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE WEBSITE AND/OR ANY COMPANY SERVICES.
YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE AND ANY LINKED WEBSITES. YOUR SOLE REMEDY AGAINST COMPANY FOR DISSATISFACTION WITH THE WEBSITE OR ANY CONTENT IS TO STOP USING THE WEBSITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.
in no event will COMPANY be liable to you for any DIRECT, indirect, consequential, SPECIAL, exemplary, incidental or punitive WHATSOEVER damages, including lost profits, even if COMPANY has been advised of the possibility of such damages.
The above disclaimers and limitation of liability apply to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, security breach, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action, and shall apply to the fullest extent permitted by the law of the applicable jurisdiction.
You agree to indemnify and hold Company, its existing and future officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Company by any third party due to or arising out of or in connection with your use of the Website.
You agree that all matters relating to your access to or use of the Website, including all disputes, will be governed by the laws of the United States and by the laws of the State of New York without regard to its conflicts of laws’ provisions. You agree to the personal jurisdiction by and venue in the state and federal courts in New York, New York, and waive any objection to such jurisdiction or venue.
Feedback and Claims of Infringement
Company welcomes any feedback you have regarding the Website. Please be aware that any feedback you provide shall be deemed non-confidential, and Company shall be free to use such information on an unrestricted basis.
If you believe that any content appearing on this Website infringes your copyright rights, Company wants to hear from you. Please forward the following information in writing at the address listed below:
- Your name, address, telephone number and e-mail address;
- A description of the copyrighted work that you claim has been infringed;
- The exact URL or a description of each place where alleged infringing material is located;
- A statement by you that you have a good faith believe that the disputed use has not been authorized by you, your agent, or the law;
- Your electronic or physical signature or the electronic or physical signature of the person authorized to act on your behalf; and
- A statement by you made under penalty of perjury, that the information in your notice is accurate, that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Please provide any feedback or claims of infringement to the following address:
Beauty Ideas Group, LLC
14 Vanderventer Avenue, Suite 129
Port Washington, NY 11050
Company seeks to preserve any and all exemptions from liability that may be available under copyright law, but does not necessarily stipulate that it is a service provider as defined in USC section 512 or elsewhere.
What Information Do We Collect?
When you visit our Website you may provide us with two types of information: Personal Information you knowingly choose to disclose that is collected on an individual basis and information collected on an aggregate basis as you and others browse our Website. "Personal Information" is information that can be used to identify you (whether alone or in combination), such as your first and last name, email address, zip code/post code, billing address, shipping address, phone number, payment card information, age, and any other information you choose to provide.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use Personal Information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Website, new products and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at the address listed below.
What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a site, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each site can send its own cookie to your browser if your browser's preferences allow it.
Note that your browser settings may allow you to automatically transmit a “Do Not Track” signal to sites and online services you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you may wish to visit http://www.allaboutdnt.com.
How Do We Use Information We Collect from Cookies?
Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by sending us an email at the address listed below.
Our Website is intended for a general audience and not directed to children under 13 years of age. We do not intend to collect personal information as defined by the U.S. Children’s Privacy Protection Act (“COPPA”) (“Children’s Personal Information”) in a manner that is not permitted by COPPA, and for any children’s or mixed-use portions of our Website (if any) we will comply with COPPA. If you are a parent or guardian and believe we have collected Children’s Personal Information in a manner not permitted by COPPA, please contact us at by sending a letter to the address listed below (Attention: Legal) and we will remove such data to the extent required by COPPA.
Parents may want to consider commercially available parental control protections to limit what minors can access online and/or monitor their minor children’s online activities. Examples include: www.netnanny.com; www.webwatcher.com and www.sentrypc.com. We do not endorse these or other services and are not responsible for them.
We take reasonable steps to have physical, electronic and procedural safeguards in place to help protect your Personal Information. This may include, in appropriate circumstances, use of Secure Socket Layer (“SSL”) encryption. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, we cannot guarantee or warrant the security of any information collected through our Website.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com or by mail at:
Re: Privacy Compliance Officer
Beauty Ideas Group LLC, 14 Vanderventer Ave, Suite 129 Port Washington, NY 11050
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org or mailing us at:
Beauty Ideas Group LLC, 14 Vanderventer Ave, Suite 129, Port Washington, NY 11050
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic
Beauty Ideas Group, LLC
14 Vanderventer Avenue, Suite 129
Port Washington, NY 11050